AI implementation

AI implementation agency for consumer brands.

2690 is an AI implementation agency for growing consumer brands. We pick one recurring job, connect the information it needs, and build AI that drafts, checks or flags the work. A named person on your team approves every consequential step. Founders Matt and Mike Lady do the work directly.

By Matt Lady and Mike Lady, co-founders of 2690 · Updated September 2026

ScopeWhat we implement.

AI with a defined job inside a workflow, not a general chatbot bolted onto the side.

AI steps inside a workflow

Drafting, checking, summarizing or flagging inside a job your team already does, such as turning customer feedback into a creative brief or checking campaigns before they go live.

The information AI needs

A shared record for the job, with owners and sources, so AI reads the same trusted data as the team.

Custom apps and tools

An internal app when the capability does not exist in your stack. See the 2690 Build.

Existing prototypes

An AI-built app that works in a demo but is not ready for the team. See AI app readiness.

Shared AI workspaces

A workspace built around one team job, with boundaries and training. See shared AI workspace.

ApprovalWhere a person signs off.

Most AI implementation pages describe what AI can do. This is where the approval sits in one real plan from our library: checking a launch before it goes live. Illustrative, not a client result.

AI prepares

Reads the launch plan, the live discount codes, shipping rules and stock, and lists every mismatch with the source it came from.

Person reviews

The launch owner sees each flag, opens the source, and marks it fixed, accepted or blocking.

Person approves

Go-live waits for the launch owner's approval. AI never changes a price, a discount or a live page.

When AI is wrong

A wrong flag is corrected on the record, so the next check learns from it and the reviewer can see what changed.

See the full plan: check discounts and shipping before launch.

AI implementation services, step by step.

Four steps. You make the business decisions; we handle design, engineering, testing and handover.

1. Choose the job

We start from a recurring job and a recent example of where it went wrong. We decide together whether AI belongs in it at all.

2. Put the information in place

We identify the sources, owners and access the job needs, and fix the record before adding AI.

3. Build and test on real examples

We test AI output against examples your team has already judged, including the awkward exceptions.

4. Train and hand over

Your team gets the agreed code, documentation and operating steps, and knows how to spot an output that needs a second look.

Works with your stack.

We connect Shopify, ERPs, 3PL portals, support desks, review platforms, analytics exports and shared documents where they have reliable interfaces. For the operations side, see ecommerce automation.

Your data stays scoped

AI gets access to just the sources the job needs, with personal details removed where they are not required.

Model choice follows the job

We pick models and vendors for the task and explain the running costs before you commit.

The foundersWho does the work.

No case studies here: 2690 does not have client results to show yet. You work directly with the two founders.

Matt Lady

Matt Lady

Co-founder · Agency and brand operations

Matt has ten years in agency, brand and SaaS growth and operations, including advising more than 30 DTC brands in his prior work. He decides with you which job is worth doing and where the approval belongs.

Mike Lady

Mike Lady

Co-founder · Software engineering

Mike has twelve years building production software at a Fortune 500 company and leads an enterprise AI tools team whose tools support 10,000 engineers. He builds and tests the AI steps and hands them over.

Is this a fit?

A quick check before you get in touch.

A good fit

A growing consumer brand with a specific AI idea or a recurring job that needs reading, comparing or checking before a person decides.

Not a fit

You want AI agents that act with no approver, a chatbot for its own sake, or a company-wide AI rollout before one job works.

Need direction

If you are not sure which AI work is worth doing, see fractional AI officer support.

FAQQuestions.

Short answers to what brands usually ask.

What is an AI implementation agency?

A team that takes AI from an idea to something your staff use in daily work: choosing the job, connecting the data it needs, building and testing it, and handing it over. 2690 does this for growing consumer brands.

Where can AI help a consumer brand?

Where a recurring job needs reading, comparing or summarizing before a person decides: grouping customer feedback, checking launch details, preparing a weekly review, or flagging order and payout exceptions.

Does AI make decisions on its own?

No. AI drafts, checks, summarizes or flags. A named person on your team approves anything consequential, and each output shows its source so the reviewer can check it.

Do we need clean data before we start?

You need the information for one job in a known place with an owner. Often a shared record is the useful starting point, before any AI is added.

Is 2690 an AI implementation consultant or an agency?

Both parts of the work. Like an AI implementation consultant, we advise on which job AI should do and where a person approves. Then we build, test and hand it over, which is the agency part.

What happens after launch?

Your team owns and runs the result. We hand over the agreed code, documentation and operating steps, and train the people who will use and maintain it.

Bring one AI idea and one real example.

Tell us what you want AI to do and show us the work it would touch. We will tell you where we would start.

Tell us what you have in mind

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